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Iowa Book LLC
8 South Clinton
Iowa City, IA 52240
(319) 337-2045 FAX
HOURS OF OPERATION
MONDAY-FRIDAY 9AM TO 8PM
SATURDAY 10AM TO 6PM
SUNDAY 12NOON TO 5PM
for ONLINE book inquires, please email: firstname.lastname@example.org
for ONLINE inquiries concerning Hawkeye apparel and gifts, please email: email@example.com
Please allow THREE BUSINESS DAYS for processing before shipment.
Orders shipping within the state of Iowa will be charged the local sales tax of the ship to address in compliance with State of Iowa Tax Law.
30 Day satisfaction guarantee EXCEPT ON TEXTBOOKS AND COURSE MATERIALS. Shipping is non-refundable. A refund will be processed only on the same credit card that the merchandise was purchased on. Special event (such as bowl games) merchandise is returnable up to the time of the event.
Please read the following information about returning texts and course materials:
Original or a copies of itemized sales slips must accompany all returns.
Returned NEW textbooks and course materials are required to be unused and unmarked. A 25 percent deduction will be given on items that are highlighted, marked, cribbed, bent and worn. Water damaged or stained books are not returnable. Open shrink-wrapped packages must be complete. Workbooks with missing pages or are written in are not returnable. (Hint- use light erasable pencil or use a separate sheet) Open software is not returnable. Defective course materials may be returned for a full refund or exchange.
Fall and Spring Semester: 1 week after the start of the semester.
Independent Studies & Off-Campus: 1 week from start of class.
Iowa Book staff will determine the condition of items for refund/exchange.
Return timeframe policy exceptions may be made that are related to but not necessarily covered by the following:
Illness, death in the family, complete withdrawal from the University of Iowa, military duty call-up. Contact the textbook manager for questions.